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Privacy Policy

Privacy Policy

BAW Academy - Global Bioag Linkages
Last Updated: November 2025

Welcome to BAW Academy, a division of Global Bioag Linkages. We're committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, protect, and share your information when you enroll in our courses, use our services, or interact with us in any way.

This policy applies to all students, visitors, and users of BAW Academy, including all courses, programs, and services we offer. We encourage you to read this policy carefully and reach out to us if you have any questions.

1. What Information We Collect

Personal Identification Information

We collect personal information that you voluntarily provide to us. This may include:

  • Enrollment Information: Your name, email address, phone number, and mailing address when you sign up for a course
  • Account Details: Login credentials, profile information, and any details you add to your student profile
  • Course Information: Your course selections, learning progress, assignments, and grades
  • Communication: Any messages, inquiries, or feedback you send us
  • Payment Information: Billing address and transaction details (processed through secure payment gateways)
  • Newsletter Subscriptions: Your email address if you choose to subscribe to our newsletter or updates
  • Support Requests: Information you provide when you contact our customer support team

Automatic Information

When you visit our website or use our platform, we may automatically collect certain information, including:

  • Device information (browser type, operating system, device type)
  • IP address and location data
  • Website usage patterns and interactions
  • Course access timestamps and duration

Your Right to Remain Anonymous

You can browse our public website content without providing any personal information. However, to enroll in courses and access learning materials, we'll need to collect some basic personal information from you.

Voluntary Submission

We only collect personal information when you voluntarily choose to share it with us. You're not required to provide information, but please understand that declining to do so may limit your ability to enroll in courses, access certain features, or receive support.

2. How We Use Your Information

We collect and use your information for the following legitimate purposes:

Course Delivery and Management

  • Enrolling you in courses
  • Managing your course access and learning progress
  • Sending you course materials, assignments, and updates
  • Processing course completion certificates

Communication and Support

  • Responding to your inquiries, questions, or support requests
  • Providing customer service assistance
  • Sending important updates about your courses, account, or platform changes
  • Notifying you about course schedules, deadlines, and announcements

Personalization and Improvement

  • Understanding how students use our courses and services to improve content quality
  • Tailoring your learning experience based on your interests and progress
  • Gathering feedback to enhance our courses and user interface

Newsletters and Updates

  • Sending you periodic emails about new courses, webinars, or relevant content
  • Providing educational resources and industry insights
  • Keeping you informed about academy news and special offers

Administrative and Legal Compliance

  • Maintaining accurate student records
  • Fulfilling legal and regulatory obligations
  • Fraud prevention and account security
  • Protecting our intellectual property rights

Research and Analytics

  • Analyzing course effectiveness and learning outcomes
  • Understanding student demographics and preferences (in aggregate form only)
  • Improving our educational content and teaching methods

3. How We Protect Your Information

We take your privacy and data security seriously. We implement industry-standard security measures to protect your personal information, including:

  • Encrypted data transmission using SSL/TLS technology
  • Secure password policies and regular security audits
  • Restricted access to personal data (only authorized staff members can view it)
  • Regular updates and maintenance of our security systems

However, please note that no online platform is 100% secure. While we work diligently to protect your information, we cannot guarantee absolute security. You're responsible for maintaining the confidentiality of your login credentials.

4. How We Share Your Information

We Do NOT Sell Your Data

We want to be absolutely clear: we do not sell, trade, rent, or lease your personal information to third parties. Your privacy is important to us, and we respect your trust.

Limited Sharing

We may share your information only in these specific circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in operating our website and conducting our business, such as:
    • Payment processors (to securely process your tuition or course fees)
    • Email service providers (to send you course materials and updates)
    • Hosting providers (to maintain our platform)
    • Customer support platforms
  • These service providers are contractually bound to use your information only as necessary to provide services to us and must maintain confidentiality.
  • Legal Compliance: We may disclose your information when required by law, such as:
    • Responding to legal requests from government authorities
    • Protecting against fraud or security threats
    • Enforcing our terms of service
  • Business Transfers: If BAW Academy or Global Bioag Linkages is acquired, merged, or sold, your information may be transferred as part of that transaction. We will provide you with notice if this occurs.

5. Third-Party Links and Websites

Our website may contain links to external websites, partner platforms, and third-party services. These might include:

  • Social media platforms
  • Payment gateways
  • Educational resource sites
  • Industry partner websites

Important: We do not control, endorse, or assume responsibility for the content, practices, or privacy policies of these external websites. Each website has its own privacy policy and terms of service that govern how they collect and use your information.

When you click on a third-party link and leave our platform, your information is no longer governed by this Privacy Policy. We encourage you to review the privacy policies of any external websites before providing your personal information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access Your Information

You can request to see what personal information we have collected about you.

Correct Your Information

You can update or correct any inaccurate information in your student profile.

Delete Your Information

You can request deletion of your personal information, subject to our legal obligations to retain records. Please note that some information may need to be retained for regulatory compliance.

Opt-Out of Communications

You can unsubscribe from newsletters and promotional emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.

Restrict Data Usage

You can request that we limit how we use your personal information for certain purposes.

Data Portability

You can request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7. Children's Privacy

BAW Academy courses are designed for adult learners and professionals. We do not intentionally collect information from children under the age of 18. If we become aware that we've collected information from a child, we will delete it promptly.

If you're under 18 and wish to enroll in a course, parental consent and involvement may be required.

8. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to:

  • Remember your preferences and login information
  • Understand how you use our platform
  • Improve user experience
  • Prevent fraud

You can control cookie settings through your browser preferences, but please note that disabling cookies may limit your ability to access certain platform features.

9. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes for which we collected it
  • Maintain your course records and certificates
  • Comply with legal and regulatory obligations
  • Resolve disputes or enforce our agreements

When information is no longer needed, we will securely delete or anonymize it, except where we're required by law to retain it.

10. International Data Transfers

If you're accessing BAW Academy from outside India, your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country.

By using our services, you consent to the transfer of your information to countries outside your country of residence.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification for significant changes

Your Responsibility: We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Significant changes will be highlighted.

12. Your Acceptance of This Policy

By enrolling in a BAW Academy course, creating an account, or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you do not agree with any part of this Privacy Policy, you have the right to decline providing your information or using our services.

Continued Use and Updates

Your continued use of BAW Academy following any updates to this Privacy Policy constitutes your acceptance of those changes. If we make material changes that you do not agree with, you have the option to:

  • Stop using our services
  • Request deletion of your account and information (subject to legal requirements)
  • Contact us to discuss your concerns

13. California Privacy Rights (CCPA)

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, delete your information, and opt-out of the sale of your information.

We do not sell personal information. For more details on your California privacy rights, please contact us.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us.

⏰ Response Time: We'll respond to your privacy inquiries within 14 business days.

15. Grievance Redressal

If you believe your privacy has been violated or have concerns about how we handle your information, you can:

  • Contact our Privacy Officer using the information above
  • File a formal complaint with your local data protection authority
  • Pursue legal remedies available under applicable law

We're committed to resolving any privacy concerns promptly and fairly.

Thank you for trusting BAW Academy with your educational journey. We're dedicated to maintaining your privacy and providing you with a secure learning experience.

This Privacy Policy is effective as of November 2025 and applies to all BAW Academy courses and services offered by Global Bioag Linkages.